We will gladly ship anywhere in the world. If you are interested in having a Cupcaketree shipped to an address outside the Continental U.S. and Canada, please email us firstname.lastname@example.org or call us directly at (269) 683-7288 to make arrangements.
For U.S. orders we use UPS services to get your Cupcaketree to you quickly and safely.
Your shipping cost will be calculated during the order process.
Orders received by 1:00 p.m. E.S.T. will ship the same day. Orders received after 1:00 p.m. E.S.T. will ship the following day.
Normally we ship via UPS Ground. (Map below) On average, these orders reach addresses on the East coast within 3 business days, Midwest in 2 business days and Southwest & West coast in 5 business days. This shipping method is reliable but not guaranteed.
To order the Cupcaketree or Mini Cupcaketree with special requests, please call us toll free at (866) 422-8733.
All UPS priority expedited shipping services are guaranteed. Three days notice is preferred. Orders can be shipped to residential or commercial addresses.
The dimensions of a single shipping carton for the original Cupcaketree are 36" high, 18" wide and 4" deep. It weighs 6 lbs. and can easily be transported in most any vehicle.
The Mini Cupcaketree box measures 18" x 21" x 2" and weighs 3 pounds.
UPS ground shipping times are reliable, but not guaranteed. This map illustrates service schedules in business days as of March, 2011 for UPS Ground shipments.
You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. If you need to return an item contact us at email@example.com or call toll free at 866-422-8733. Your name, order number and reason for the return are required. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you do not contact us prior to your return you may not be credited. If you paid for your order by credit card, a credit will be issued once your return is received and inspected. Credits may take up to a week to appear on your billing statement.
Return merchandise to:
110 N. Franks Ave.
Sturgis MI 49091
If you have any questions regarding your order, please feel free to contact us at our toll free number 1-866-422-8733.