Cupcaketree
Find quick answers to your questions below...
Additional Support
• Frequently Asked Questions (FAQ's)
• How do I contact you?
Merchant Policies
• Customer guarantee
• How to Order
• Payment options
• Shipping Limits
• Return policy
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• When will my order ship?
Shipping and Returns
• Shipping and Return Information
International Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?
Guarantees
• Low Price Guarantee
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?


Products

Decorating Ideas

Photos

Ordering

Press Room


Questions

Contact Us

  • About Us
  • Phone: 866-422-8733
  • Home
For questions call 1-866-4CCTree (1-866-422-8733) - Outside the U.S., call 269-683-7288